Shipping & delivery
VEXORA offers fashion, jewellery and accessories supplied by multiple partners. We aim to serve customers internationally, but checkout availability depends on the destination and product. Shipping choices and charges are displayed at checkout. We cannot currently accept delivery addresses in every country.
Delivery times depend on the supplier, destination, dispatch time and carrier. We are confirming typical timelines and cannot guarantee delivery within 10–15 days. If you need an outfit for a particular event or date, please contact us before ordering.
Some products are fulfilled by third-party suppliers and may ship from outside your country. Items from different suppliers may arrive separately. Tracking is provided when available. International import duties or taxes may apply depending on local rules.
Damaged, defective or incorrect items
If an order arrives damaged, defective, or different from what you ordered, email biggiesharky@gmail.com promptly. Include your order number, a short description and photos where practical. We will review the issue and explain the return, replacement or refund process. Do not mail items back without first contacting us for instructions.
For items ordered correctly, change-of-mind returns are not generally offered unless required by applicable law. Your legal rights, including any applicable withdrawal or consumer guarantee rights, remain unaffected.
Questions before ordering?
Contact biggiesharky@gmail.com about sizing, delivery destinations or expected delivery times before purchasing.